Installing update 1 from hang. Installation hangs - check RAM

Situations when Windows cannot update for a long time are annoying. While the “Please Wait” message is displayed on the screen, you are unable to work at the computer. Moreover, it is often impossible to update even on a freshly installed system.

They especially like to install for a long time and freeze during the process. If you encounter this problem, you can take the following steps.

This is the simplest and most obvious action, but in most cases it is sufficient. Download Windows Update Troubleshooter and run it. Then click Next and wait while Troubleshooter detects and fixes problems. If necessary, the utility will prompt you to reboot the system.

Clear the cache and restart the update service

If Windows Update Troubleshooter was unable to fix update problems, you can try clearing the cache of downloaded updates manually. It often happens that update files become corrupted when you turn off your computer while Windows has not yet finished updating. In this case, you can clear the update cache, and Windows will download them again.

Go to the Start menu, type “Command Prompt”, right-click on the icon that appears and run Command Prompt as an administrator. Then enter the following commands sequentially, waiting for the previous one to complete:

Stopping update services:

net stop wuauserv

net stop cryptSvc

net stop msiserver

Rename the folders with updates (after a successful update they can be deleted):

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old

We start the update services again:

net start wuauserv

net start cryptSvc

net start msserver

The system update should now go smoothly.

Checking the integrity of the system

Sometimes updates cannot be installed because some system files damaged. You can check if everything is okay with the system and correct errors if necessary. To do this, run Command Prompt as administrator and enter the following command:

DISM /Online /Cleanup-Image /RestoreHealth

Press Enter. When the system has finished executing the command, enter:

Press Enter and wait for the command to complete, and then reboot.

Performing a clean boot

This is worth doing if previous methods did not produce results. Clean Windows boot- this is booting the system without third party applications, which may affect the update process. To find out how to do clean boot, read the instructions.

After rebooting, repeat the previous steps to clear the update cache again. Then launch Update Center. Before doing this, it is recommended to disconnect unnecessary peripheral devices from the computer.

Be sure to re-enable startup apps by resetting your computer to normal startup when the system update is complete.

Installing updates manually

Windows allows you to download and install updates manually. Sometimes it helps. If you see that some updates cannot be downloaded or installed incorrectly, you can find them on the Microsoft website using their number, which looks like KB1234567.

Did you have problems with the update? If yes, how did you solve them?

If, when turning on, when shutting down, when installing updates, or when turning off, your laptop freezes tightly and does not turn off, it means that you need to help it turn off or wait until everything returns to normal.

Usually the laptop freezes for a minute or two and this should serve as a clue to you that not everything is in order with it.

Most often, laptops freeze due to a lack of RAM and the system being infected with viruses, although there are also simple software conflicts.

If the problem is a virus, then scan it with a free healing utility. As for the second factor (RAM), it can be increased or.

What to do if the laptop freezes when turned on

If the laptop freezes constantly when turned on, and still freezes tightly, then this is a serious malfunction operating system(program conflict, inappropriate drivers) or hardware components (video card, processor, hard drive).

In this case, it is advisable to try running it in and see how it behaves.

If there are no freezes, then delete everything latest installations(programs, updates, drivers) or (if there is a restore point), to the place when performance was normal.

What to do if the laptop freezes at shutdown (when turning off)

If the laptop freezes when you finish work, it means that some process is preventing it from shutting down.

It could be a program or a virus - therefore, you need to find and remove it.

The easiest way to do this is by using .

You can also try - it will immediately determine whether this or that element is a virus.

What to do if the laptop freezes when installing updates after shutting down

If you installed updates and the laptop froze after turning it off, roll them back and don’t install them again.

Often it is possible to perform a system rollback only in safe mode, since the laptop in its normal state does not start.

When installing Windows updates always creates a restore point (seven, in ten by default this function is disabled).

so there shouldn’t be any problems with this - forcefully turn it off and roll back.

The easiest way to forcefully turn off a laptop is to press the power button and hold it for a few seconds.

True, the laptop may freeze in such a way that this option will not work. Then remove the battery and disconnect the power.

Then, when you turn it on, the system will give you several options to choose from launch windows. At first you can choose normal.

If it doesn’t start, then choose one with automatic startup fix. Good luck.

Windows 10 is an imperfect system and problems are common, especially when installing updates.

There are a lot of mistakes and ways to solve them.

First of all, it all depends on at what stage the problem arose and whether it was accompanied by code.

We will consider all possible cases.

The computer froze during the update process

If your computer freezes when updating Windows 10, you need to find the cause of the problem and fix it. To be able to do this, you need to interrupt the system update.

First you need to make sure that the computer is really frozen. If nothing changes at all within 15 minutes or some actions are repeated cyclically for the third time, the computer can be considered frozen.

How to abort an update

If the update starts to install, you most likely won't be able to simply restart your computer and return it to normal; the installation will retry every time you restart. This problem does not always occur, but it is very common. If you encounter it, you must first interrupt the system update, and only then eliminate the cause of the problem:

How to eliminate the cause of freezing

There can be many reasons for being stuck receiving updates. In most cases, you will see an error code message after 15 minutes of inactivity. What to do in such cases is described at the end of the article. However, it happens that no message appears, and the computer continues to endlessly try. We will consider the most popular cases of these.

Stuck at the “Getting updates” stage

If you've been seeing the "Getting Updates" screen for about 15 minutes without any progress, you shouldn't wait any longer. This error is caused by a service conflict. All you have to do is disable Windows Automatic Updates and start checking for updates manually.

Video: How to disable Windows Update service

Stuck at 30 - 39%

If you are upgrading from Windows 7, 8 or 8.1, updates will be downloaded at this point.

Russia is big, but there are almost no Microsot servers in it. Due to this, the download speed of some packages is very low. You may have to wait up to 24 hours for the entire update to download.

The first step is to run the Update Center diagnostics to prevent an attempt to download packages from a non-working server. To do this, press the Win + R key combination, enter the command msdt /id WindowsUpdateDiagnostic and click OK.

Press the Win + R key combination, enter the command msdt /id WindowsUpdateDiagnostic and click OK

Also try updating your current version Windows (without upgrading to Windows 10). Once complete, try upgrading to Windows 10 again.

If this doesn't help, you have 2 options:

install the update overnight and wait until it finishes;
use alternative way updates, for example, download the Windows 10 image (from the official website or torrent) and update from it.

Video: What to do with the endless update to Windows 10

Stuck at 44%

Update 1511 was accompanied by a similar error for some time. It is caused by a conflict with the memory card. The bug in this update package has been fixed for a long time, but if you somehow encountered it, you have 2 options:

remove the SD card from the computer;
update via Windows Update.

If this doesn't help you, free up 20 GB free space on the system disk.

Computer froze after update

As is the case with problems during the update process, you will most likely see one of the code errors, the solution to which is described below. But this does not always happen. In any case, the first thing you need to do is get out of the frozen state. You can do this in the same way as if you get stuck during the update process: press F8 when you turn on the computer and select “Safe Mode with Command Prompt Support.”

If you haven't seen the error code, try all the following methods in turn.

Getting error information

Before fixing the problem, you should try to find out some information about the error that occurred:

Video: Event Viewer and Windows Logs

Resolving Conflicts

The most common cause of freezing is incorrect transfer of Start menu settings and Windows services Search from previous Windows versions. The result of such an error is a conflict with key system services, which prevents the system from starting.

Open the Start menu, type “services” and open the utility you found.
Open the Services utility
In the window that opens, find the Windows Search service and open it.
Open Windows Search
Select the startup type "Disabled" and click the "Stop" button if it is active. Then click “OK”.
Disable Windows Search service
Open Registry Editor. You can find it by searching “regedit” in the Start menu.
Open Registry Editor from the Start menu
Copy to address bar path HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc and press Enter.
Go to the path HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc
On the right side of the window, open the Start option.
Open the Start option
Set the value to "4" and click "OK".
Set the value to "4" and click "OK"
Try restarting your computer normally. Perhaps the steps taken will help you.

Change user

Start menu settings and Windows Search are the most common causes of conflicts, but there may be others. Search and correct each possible problem there is not enough strength or time. It would be more intelligent to reset all changes, and the easiest way to do this is to create a new user.

Go to the "Options" window. This can be done through the Win + I key combination or the gear in the Start menu.
Go to the Options window
Open the "Accounts" section.
Open the "Accounts" section
Open the “Family and other people” tab and click on the “Add user...” button.
Click on the "Add user..." button
Click on the “I don’t have data...” button.
Click on the “I don’t have data...” button
Click on the “Add user...” button.
Click on the inscription “Add user...”
Specify the name of the new account and confirm its creation.
Specify the name of the new account and confirm its creation
Click on the created account and click the “Change account type” button.
Click the "Change account type" button
Select the Administrator type and click OK.
Select "Administrator" type and click "OK"
Try restarting your computer normally. If all is well, you will see a selection of accounts.

Video: how to create an account with administrator rights in Windows 10

Uninstalling an update

If changing the account does not help, you will have to roll back the updates. After this, you can try to update the system again.

Video: How to remove an update in Windows 10

System Restore

This is an extreme way to solve the problem. It is equivalent to a complete reinstallation of the system.

Video: how to reset Windows 10 to system settings

Black screen problem

The problem of the black screen is worth highlighting separately. If the display shows nothing, this does not mean that your computer is frozen. Press combination Alt keys+ F4 and then Enter. Now there are 2 options for the development of events:

if the computer does not turn off, wait half an hour to prevent a delayed update, and proceed to restore the system as described above;
If the computer turns off, you have a problem playing back the picture. Do all the following methods in turn.

Switching between monitors

The most popular reason for this problem is incorrect identification of the main monitor. If you have a TV connected, the system can set it as the main one even before downloading the necessary drivers for its operation. Even if there is only one monitor, try this method. Before downloading all the necessary drivers, errors can be very strange.

If you have multiple monitors connected, turn off all but the main one and try restarting your computer.
Press the Win + P key combination, then the down arrow key and Enter. This is switching between monitors.

Disabling Fast Startup

Accelerated startup involves delaying the activation of some system components and neglecting preliminary analysis. This may cause an "invisible" monitor.

Video: How to turn off Fast Startup in Windows 10

Resetting an incorrect driver for a video card

It may be Windows 10 or you may have installed the wrong driver. There can be many variations of errors with a video card driver. You need to try several ways to install it: by removing the old driver, manually and automatically.

Restart your computer in safe mode (how to do this was described above), open “Control Panel” and go to the “Hardware and Sound” section.
Open Control Panel and go to Hardware and Sound
Click on "Device Manager".
Click on "Device Manager"
Open the “Video Adapters” group, right-click on your video card and go to its properties.
Right-click on the video card and go to its properties
In the “Diver” tab, click on the “Rollback” button. This is driver removal. Try restarting your computer normally and check the result.
In the “Diver” tab, click on the “Rollback” button
Install the driver again. Open Device Manager again, right-click on the video card and select Update Driver. Perhaps the video card will be in the “Other devices” group.
Right-click on the video card and select "Update Driver"
First try automatic update drivers. If the update is not found or the error persists, download the driver from the manufacturer’s website and use manual installation.
First, try automatic driver update
At manual installation you just need to specify the path to the folder with the driver. The checkbox for “Including subfolders” should be active.
When installing manually, you just need to specify the path to the folder with the driver

Video: how to update the driver for a video card in Windows 10

Code errors, their causes and solutions

Here we will list all the error codes that are associated with updating Windows 10. Most of them can be solved quite simply and do not require detailed instructions. The extreme method, which is not mentioned in the table, is complete reinstalling Windows 10. If nothing helps you, use it and install the best one right away. latest version to avoid a problematic update.

Instead of "0x" the error code may read "WindowsUpdate_".

Table: Update related errors

Complex solutions

Some of the methods listed in the table are complex. Let's look at those with which difficulties may arise.

Reconnecting the problematic component

To disable, for example, the Wi-Fi module, it is not at all necessary to open the computer. Almost any component can be reconnected through the “Task Manager”.

Clearing lists of scheduled tasks and startups

If an unwanted process is included in the startup list, its presence may be equivalent to the presence of a virus on your computer. A scheduled task to start this process can have a similar effect.

Regular Windows tools 10 may be useless. It's better to use CCleaner right away.

Video: How to disable autorun applications using CCleaner

Disabling the firewall

Windows Firewall - built-in system protection. It is not an antivirus, but it can prevent some processes from accessing the Internet or restrict access to important files. Sometimes the firewall makes mistakes, which can result in one of the system processes being restricted.

Video: How to disable the firewall in Windows 10

Restarting the Update Center

As a result of the Update Center operation, problems may arise. critical errors, which will interfere with the main processes of this service. Restarting the system does not always help solve this problem; restarting the Update Center itself will be more reliable.

Defragmentation

In progress hard drive may appear on it bad sectors. When the system tries to read information from such a sector, the process may take a long time and freeze.

Defragmentation redistributes disk files to provide an uninterrupted sequence of clusters. It may last an hour or more.

Defragmentation of a hard drive includes searching for such sectors and prohibiting their use:

Video: How to Defragment Windows 10

Registry check

Registry - a hierarchical database that contains all settings, presets, information about all installed programs And system processes. An error in the registry can have a variety of consequences: from an undeletable shortcut to damage to key services and complete system crash.

Video: how to clean the registry manually and using CCleaner

Alternative update methods

Due to various circumstances, Windows 10 update in the usual way may not be possible. Among the methods that can help in such cases, two can be distinguished:

DNS check

The cause of the connection problem with Microsoft server Internet connection is not always possible. Sometimes the error lies in broken DNS settings.

Activation of the "Administrator" account

An “Administrator” account and an account with administrator rights are two different things. There is only one “administrator” on the computer and it has more capabilities than an account with administrator rights.

The Administrator account is disabled by default.

Video: how to activate the Administrator account in Windows 10

Windows 10 update freezing is a common event, but this problem can be solved quite simply. Not all cases are straightforward, but in extreme cases, everything can be fixed by simply uninstalling the updates.

contemplator With a certain frequency Windows 10 freezes

in the process of updating. The problem first appeared back in 2016, but in subsequent releases it was somehow fixed, now there is a new wave of complaints from users about downloading updates. Today, over 60 million users have already downloaded and installed Windows 10, and accordingly, the number of errors also reaches colossal numbers.

Why does my Windows 10 computer freeze when updating?

Windows 10 is stuck, what should I do? – Initially, you should find out about the real problem that caused the freeze. In this case, you will have to restart the PC by long pressing the power button or pressing reboot. After restarting, the update will be removed, but the computer will work.

Among the common ailments of Windows 10, the following characteristic manifestations can be identified:
During the update process there is a freeze, the milestone is at 25%.
When transferring user files, a failure occurs and progress stops at 84%.
update progress is unable to cross the 44% mark.
Freeze appears at 32% system load.

The “Receiving updates” window appears and no changes occur. Important! Don't rush and say that your computer is frozen, as weak PCs can simply for a long time install any files that are not displayed on the scale until complete installation

component.

If Windows 10 still freezes, you will have to fix the problem with improvised means. Freezing at the specified boundaries indicates a problem; other problems are extremely rare.

When the Windows 10 update is stuck, you have to look for a solution to the problem in a short time. Here the problem may lie either in the hardware or in the software. Mostly this malfunction is characterized by the appearance of errors with code 0xC1900101 - 0x20004. You can also determine the problem by stopping the LED light from blinking.

Experts have found that the listed problems are directly related to conflicts between the system update and individual components on the PC. Sometimes incompatibility provokes peripheral device. When installing more than 1 HDD or SSD in the system, the risk of an error increases several times.

For the reasons described, it is worth offering fairly simple and effective solutions:

Disconnect all peripherals from the PC, you can leave only the necessary ones: mouse (if there is no touchpad), keyboard, monitor. To prevent incorrect interaction with various devices, you just need to disable them, and after the update is complete, connect everything back together. If there are problems, you will have to download the appropriate drivers.
In a stationary device, it is recommended to disable the drives or at least leave only 1; perform the same procedure with drives and hard drives. The essence of the method is to maintain the connection with only the most important elements, and everything else is disconnected. To disable the listed elements, simply remove one side of the SATA cable.
You can download the update to removable storage from the current or another PC, this reduces the risk of errors. Main disadvantage techniques - the system after installation may become unlicensed.

Update stuck at 44%

This problem is typical for Windows builds 10 released in November. The update process stops at 44% and stops responding to anything else.

2 replies were sent from the developer's representative office:

Some of the problem occurs on computers with a connected card reader and a card inserted into it. That is, just take out the card or turn off the card reader.
It was confirmed that the problem occurs precisely because of the SD drive, but not all users can disconnect the device from the system, since it contains most of the free memory required to install the system. A solution to the problem is to clear enough space on your hard drive or SSD (3 GB for downloading and 20 GB for installation) or connect a USB drive to the system.

Failure at 32%

This problem is directly related to software Windows. The occurrence of a malfunction is typical after an attempt to update using the Update Center. In this case, it is possible to maintain the situation throughout the day without any changes.

To fix the problem, you must first download all previously released system update packages. You also need to install optional updates; to do this, check the corresponding box. Usually a full update provides Windows installation 10 without any problems.

An auxiliary method is to diagnose the Update Center using a special utility built into the system. To launch this function, you must press Win + R together and enter the command msdt /id WindowsUpdateDiagnostic in the window that opens. Then press Enter and select “Advanced” in the window that appears. In the lines that open, you can enter “Automatically fix” and launch with higher rights.

By the end of the procedure there will be various errors eliminated, and the system is ready for further updating to a modern version of the system.

Stuck when “Getting updates”

A situation where a freeze occurs even before the download/installation starts is also not uncommon. The process of searching for updates does not budge, no matter how long you wait for it.

The easiest way to solve the problem is to eliminate processes from this service, since it is the one that is frozen. You will have to postpone the update for some time. To disable the service you need to:

Press Ctrl + Alt + Del and go to the “Services” tab;
Find the "Center" element Windows updates»;
RMB on the component and “Stop”;
If that doesn't work, you can select Go to Process and then close it from that tab.

The eternal confrontation between viruses and antiviruses can prevent the update, in which case you need to try scanning the system. If everything is in order, but the procedure still does not progress, you should disable the antivirus, or you can remove it, since it will not be transferred to the new system anyway.

If you still have questions on the topic “What to do if Windows 10 freezes during an update?”, you can ask them in the comments

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On this moment There are three different problems that Windows 10 users face when installing updates. Firstly, there is an error downloading the update or the download process is frozen. Secondly, there are problems during the installation of the update, and finally, the system crashes with BSOD after a reboot. Below are several possible solutions for troubleshooting.

Fixing Windows 10 update download problem

If the cumulative update does not download, try the following steps:

If a cumulative update freezes during download or the installation fails, something has gone wrong with the update files. After the folder containing the update files is cleared, Windows Update will try to download the update components again. Go to the following location:

C:\Windows\SoftwareDistribution\Download

Delete all files/folders, but do not delete the Download folder itself. Select all files and folders using CTRL + A and press Delete key to delete. Restart your computer and run the update process again.

If the cumulative update freezes during download, try the following solution:

Enter Services
Scroll to service Delivery optimization.
Right-click on the service and select Properties.
Change the “Startup Type” to “Manual”.
Restart your computer.
If Windows 10 update still gets stuck, change the startup type to Automatic (Delayed Start).

Stop the Windows Update service

If stopping the Delivery Optimization service does not solve the problem, also try stopping the Windows Update service. If your Windows 10 update is stuck at the “Initializing...” step, try the following solution:

Click on the Start menu icon.
Enter Services and launch the classic application of the same name.
Scroll to service Windows Update.
Right-click on the service and select Stop.
Restart your computer.
Check for new updates.
The update should proceed as normal.

Windows Update reset script

Completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10 and Server 2012 R2. The script will configure services and registry keys related to Windows Update, restoring the default settings. It will also clean up files related to Windows Update.

Fixing Windows 10 update installation problem

In some cases, you may encounter a problem while installing the update. If the update installation is stuck at some point, try the next solution.

If your computer is frozen at the stage, then follow the instructions below.

While holding the power button, turn off the machine.
Restart your computer and boot into Safe Mode.
Sign in account(if it is needed).
Make sure all virus scanners are disabled before continuing.
From the Start menu, type Recovery and select the appropriate desktop app.
Click Running System Restore.
Select an earlier restore point, and then click Next.
Follow the instructions to begin system recovery.
Wait while your computer completes the system restore process.
Regardless of whether the restore is successful or fails, you will most likely get rid of the error stuck at the moment “Preparing to set up Windows. Don't turn off your computer."
Sign in to your account if required.
Disable virus scanners before continuing.
Start the Windows update process.
The update should now install without problems.

Some users may encounter a stop error causing the display blue screen death (BSOD) during system reboot.

If you encounter a BSOD crash when upgrading Windows 10, check out this article:

Disabling Windows 10 updates and drivers

Sometimes you may need to disable the installation of Windows 10 updates on your computer. Windows 10 Pro users can defer updates for a certain period of time, but Windows users 10 There is no such possibility at home.

Microsoft provided separate tool"Show or hide updates" to disable cumulative updates or even drivers.

DISM commands to check for problems with Windows 10

You can use the official DISM commands to restore a Windows image to fix any problem with your updates. Before you start, it's a good idea to take a full system backup or create a system restore point in case something goes wrong.

Using the CheckHealth option in DISM

Team /CheckHealth DISM allows you to detect potential corruption. This command is used only to find damage, but does not perform any repair operations.

Command line, right-click on the link that appears and select "Run as Administrator" because running DISM requires device administrator rights.

DISM /Online /Cleanup-Image /CheckHealth

UsageoptionsScanHealth inDISM

Team / ScanHealth DISM allows you to scan your Windows image for any damage. Unlike /CheckHealth, the /ScanHealth check can take up to 10 minutes.

To start it this command do the following steps:

1. Search for Start menu Command line

2. In " Command line"type the following command and press Enter:

DISM /Online /Cleanup-Image /ScanHealth

UsageoptionsRestoreHealth inDISM

Team /RestoreHealth in DISM allows you to automatically carry out the procedure for restoring damaged Windows images. Unlike /ScanHealth, the /RestoreHealth scan can take up to 10 minutes.

To run this command follow these steps:

1. Search for Start menu Command line, right-click on the link that appears and select "Run as administrator".

2. In the "Command Prompt" type the following command and press Enter:

DISM /Online /Cleanup-Image /RestoreHealth

Note: While running /RestoreHealth or /ScanHealth, you may notice the procedure hangs between 20% and 40% - this is completely normal behavior.

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