Microsoft account forgot password lumia 640. Forgot password for nokia phone

Each user can create an account in Microsoft system. It is necessary when using the products of this company. Namely - Windows, Office, Xbox 360 and others. It often happens that passwords are lost. But in such a case, almost any system provides tools that solve this problem. Now you will find out how on the page account.live.com/password/reset you can reset the user password. And also how to increase the chances of your application being approved through the support service.

Resetting your Microsoft account password via account.live.com/password/reset

You can return a lost password for logging into the Microsoft online system using the form at an already known address. This process is similar to the standard data recovery procedure. You can also change it using any device: computer, phone, game console etc. The first window asks you to enter your Outlook email, Skype or mobile phone number.

When you enter one of the suggested contacts, you will see the following window where the system will ask you which option is best:

Most likely you don't have access to email from Microsoft either. Therefore, use the telephone option. The case of a blocked device will be discussed below. Specify how you would like to receive the password: via messages or call. When you confirm that the phone belongs to you, the system will prompt you to enter a new code and repeat it.

Further actions:

How to Increase Your Success in Getting Help with Tech Support

According to the form that you fill out when recovering your password on the page https://account.live.com/password/reset, Microsoft technical support staff determines whether you can be trusted. And do you really need this account? Any data in the “I don’t have data” form can be decisive:

When you created your Microsoft profile, you probably specified an additional email address where you can be contacted. This is what you need to use when filling it out. This will be another confirmation that you are the real owner of this account;
You can also indicate in the form the passwords that were used on this profile. Old ones that you have already replaced in the past will do. The same applies to other changeable data;
You must submit this information from a device on which you have already used your Microsoft account. For example - phone, Xbox One, Xbox 360, PC, laptop, etc. The operator displays this information. And she will testify in your favor;
Complete information must be entered on the product usage form;
You can indicate the device, its model, from which you most often used your account. Those to whom they have lost access.

After you submit the form, it will be reviewed by specialists within 24 hours. During this time you will receive a response to the email provided. Usually, this happens much earlier than 24 hours. Perhaps you entered an email address and can't wait for a response with a link. In this case, check your mailbox again. Open your Spam folder and look here. For various reasons, its delivery may be delayed. In any case, there is no need to worry. The link is valid for three days.

What to do if you forgot your Microsoft profile password on your mobile device

For mobile devices To reset your password, the link account.live.com/password/reset will not work. In this case, you need to reset your smartphone or tablet and then create a new profile.

For example, for the popular model Nokia Lumia With Windows Phone 8.1 this is done as follows:

Disconnect the device as usual;
Then press the Power and Volume Up buttons at the same time until you see signs of response to these actions;
Next, press in turn - volume up, volume down, power button and down again. This will reset to default settings.

The user sets a password on his computer to protect himself from third parties logging into his account. But sometimes the irreparable happens - after a while you can forget your password, or when changing it to a new one, you make a typo, and then you certainly won’t be able to log into your Windows account. What to do in this situation? The first thing you need to try is to type the password by changing the keyboard layout, Russian to English and vice versa, turn on the Caps Lock key and try again. If you don’t succeed, then you need to move on to a more complex solution, and this instruction will help you figure it out. The methods described below are suitable for resetting Windows password, as for account Microsoft records, and local account Windows entries 8.1 and Windows 10:

Reset your Microsoft account password online

If your PC has one of the latest versions Windows, then most likely it uses a Microsoft account, which gives much more capabilities compared to a local one. To reset the password on such a computer, you need it to be connected to the Internet, and then use another computer, tablet or even smartphone to change the password.

Step 1 Open a browser on another device and go to account.live.com/resetpassword.aspx

Step 2 Select “I don’t remember my password” and click Next

Step 3 After that, enter your email address and enter verification characters. Click Next to continue

Step 4 When registering for a Microsoft account, it is mandatory to provide an additional email or phone number, so at this stage you will need to indicate this. Then check your phone or email and enter the code sent to change your password

The last step is that you will need to enter a new password for the account on the locked computer.

Changing a user's password using the command line

To use this method, you will need to boot from a LiveCD, system recovery disc, or bootable flash drive with Windows 7, Windows 8.1 or Windows 10. We will give an example of how to do this with boot disk or flash drives.

If you decide to use LiveCD, then you will need to open the disk on which Windows is installed and go to the Windows → System32 folder, there find and rename the file utilman.exe to utilman2.exe, and also make a copy (duplicate) of the cmd.exe file and rename it to utilman.exe. Next, restart your computer and begin Step 6 this instruction.

Step 1 Insert the Windows disk or flash drive into your computer and boot into the Windows installation environment

Step 2 After the screen appears with the choice of language, keyboard and regional settings, click Next and in the lower left corner of the window click on the link System Restore and select Troubleshooting (Diagnostics) → Extra options → Command line or press the keyboard shortcut Shift + F10

Step 3 Now you need to find out on which disk the system is installed. At the command prompt, enter the following commands:

After which a list of computer disk partitions will be displayed on the screen; you will need to remember the partition letter with installed Windows(you can determine it by size), we will need it for further actions. Exit Diskpart with the command:

Step 4 Now that you know the letter of the partition with the installed OS, enter the following commands with your letter (in our case it is C):

move c:\windows\system32\utilman.exe c:\windows\system32\utilman2.exe
copy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe

Step 5 Restart your computer to normal mode. To do this, use the command:

Step 6 After loading the password entry window, click on the “Accessibility” icon in the lower right corner. You should see a Windows command prompt

Step 7 At the command prompt, enter the following command:

net user username new password

If you don't remember the username, use net command users to display all users on the system. Usernames consisting of two or more words must be enclosed in quotation marks.

Now you can safely log into your account with a new password.

Changing a user password using the built-in Administrator account

Only owners can use this method operating system Windows 8/8.1/10 Professional and Enterprise, and Windows 7 also Ultimate. Also, one of the conditions for opening an Administrator account is that the Command Line is activated, as we described above.

Step 1 Open the Command Prompt program on the screen, to do this, in the lower right corner, click on the “Accessibility” icon

Step 2 Activate the Administrator account using the command:

net user Administrator /active:yes (for users using Russified Windows version)
net user Administrator /active:yes (for users using the English version of Windows)

After restarting your computer, you should have another account: Administrator

Step 3 Select Administrator account and login

Step 4 Open the program Computer management, press the Win + R key combination and enter: compmgmt.msc

Step 5 In the left pane, go Local users → Users. In the right pane you will see a list of computer users. We would like to warn you that this method Only works for local Windows accounts. If you have a Microsoft account, then you need to use the very first method.

net user Administrator /active:no or net user Administrator /active:no

and return the files to their places so that the "Accessibility" icon displays them on the screen, and not the Command Prompt. To do this, boot again from the bootable USB flash drive or disk and call the Command Prompt, then enter the following commands:

del c:\windows\system32\utilman.exe
move c:\windows\system32\utilman2.exe c:\windows\system32\utilman.exe

You can also boot from any LiveCD and delete the utilman.exe file, and rename utilman2.exe back to utilman.exe. These files are located in Windows folder→ System32.

We hope the article was useful to you, and now, when you forget your password, you can easily reset it.

Many others useful tips You can find it on our pages on social networks.

How to recover your Microsoft account password so you don't lose access to personal account?

The Microsoft Live system is an online service for monitoring all devices to which a user account is connected.

You can connect several computers, laptops, tablets and smartphones that run the Windows operating system to the service.

Accordingly, if a user has forgotten their login information, they may lose access to all associated devices.

Microsoft foresaw this scenario and developed complex system recovery of login data for your account on the service.

Let's take a closer look at each of the methods.

Resetting your password on your computer

If your account was only associated with a computer, you can reset your account without regaining access to Microsoft Live.

To gain access to the computer, you first need to boot the device into the recovery environment and create a new system user there who will have administrator rights.

This way you can throw off forgotten password and regain access to the operating system.

However, in this case, all user data will be deleted and cannot be restored.

Follow the instructions to reset your password, login and setup new way access:

To restore, use the OS installation disk that you were using before you lost access to the system. Insert it into the drive, configure the boot queue order in the BIOS and turn on the computer. The installation window will appear;
After the initial installation window appears, press the Shift+F key combination on your keyboard. This way you can open the command line - the basic version of the operating system. Using the command line, you can give any instructions to the computer using a special set of commands;
In the window that opens command line enter the command to call the notepad program - notepad. An example of calling a program using a command is shown in the figure below. To run the command, press Enter;

IN open window text editor Find the toolbar, click on “File” and then open File Explorer;

In the explorer that opens on the left, select the “This Computer” window and go to the directory local disk WITH;

Now close the Explorer window and pay attention to the command line dialog box, more precisely, to the commands that appeared in it after performing all the actions in Notepad and Explorer.
The first command is to create a copy of the executable file called utilman - this file was created when the System Restore window ran (step 1). Another command replaces the previous executable with a command line exe file;

In the "Replace..." line, enter the word yes and press Enter. Now you need to turn off your computer. Change the boot order - the operating system should load first, not the recovery disk;
Turn on the device again. Wait for the screen to enter your account password to appear. Then in the lower left corner find the key special features and click on it as shown in the picture below;

Instead of the Accessibility window, a Command Prompt window will open (this is because in the previous step we replaced the two executable files);
In the line that appears, enter the command “net user chaser /add” (without quotes). Press Enter. This command is intended to add a new user to the system with the name Chaser. You can choose absolutely any name for your new account;
Now you need to enter one more command - “netplwiz” (also without quotes). Examples of entering these commands are shown below in the figure;

After entering the second command, the window for creating another system user will open. Click on the properties key;

Open the groups tab and give the account system administrator rights;

Now change the password of the newly created entry as shown in the figure and restart the system;

After reboot, sign in using the account you created. This way you can reset a forgotten password and restore access to the OS.

Recovering your account password on the Microsoft website

The previous method helps restore access to the OS, but it will not be possible to log into your account on other devices.

If the account is installed on a phone running Windows Phone (Nokia Lumia), you can restore access on the service website.

To do this, go to the page https://account.live.com/ResetPassword.aspx?mkt=ru-RU and follow the instructions:

Please provide a reason why you cannot log in;

Enter your email address, the code from the picture, click on the continue key;
The system will prompt you to recover your password using a link that will be sent to email or using an access code that will be sent via SMS to the phone number you provided during initial account registration;

If you do not have access to your email or phone number, select the appropriate item and leave a request, they will call you back at the new number you specified and help you restore access.

Recovering your account

Advice! When logging into your account, be sure to check your keyboard layout to see if CapsLock is enabled or not. You may be entering data in a different language or in a different case.

To restore your account, go to the Microsoft website and select the appropriate option.

If you lose your password

There is an alternative option for logging into your profile using a one-time code:

Click "Log in with a one-time code."
Enter your phone or email associated with your account.
Enter the phone number to which you want to receive the code.
Click "send SMS with code".
And then enter the code and log in to your profile.

You need to do the same steps when you forgot your Microsoft account password on your phone. Use the smartphone recovery form and follow the prompts.

If your email is lost

If you forgot which email you used to log into your account, you can see it in two cases:

Otherwise, contact Microsoft Support.

After removal

Once deleted, your Microsoft profile can be restored within 30 days. On the 31st day it is deleted forever. To restore a deleted profile, use the account login form and click the “Activate” button.

When was it hacked?

If you suspect that your account has been hacked:

If an attacker changes your password, use the “ ” form and check the box next to “My profile is used by third parties”, then follow the prompts.

Increasing protection

To increase the security of your account and remove password login, you can use additional protection. Go to Security & Privacy → Security Options and enable additional protections.

Two-step verification

Including two-step verification (also called two-step authentication), you can log into your profile only by entering a password and a one-time code that will be sent to you. specified number phone. To enable it, click “Set up two-step verification”.

Identity Verification App

Use the special Authenticator app on your smartphone to verify your identity.

To set up this feature, click Install Identity Verification App.

Recovery code

Set up and use special code, with which you can access your data. To do this, click “Set up a recovery code.” Also, you can use all available methods to protect your profile together.

If you have any questions. Describe in detail what the difficulty was so that we can help.

Mail, cloud storage OneDrive, Windows 8, 10 - all this is a Microsoft account. It is not surprising that the loss of a Microsoft account can be a tragedy for the user. But not everything is as bad as it might seem at first; the service is equipped with a convenient tool for restoring a profile, even if the user has forgotten his login and password.

Password recovery

Before you begin the procedure for recovering a lost Microsoft profile password, you must make sure of the following:

Password disabled Caps lock, that is, the upper case input function;
The layout is set to English language(it is in this language that it is specified security code from account);
Please check the correct spelling of the email used to login.

If all the above points are met, then you can proceed to resetting and recovering your password. For this:

Go to the official Microsoft website and click the “Login” button in the upper right corner;
The user will be redirected to the account login panel. At the bottom, click “Forgot my Password”:

At this step, you need to select the reason why the account owner cannot log in. Global differences There is no password when recovering, but for your information, please note:

a) “I forget my password” - the user has forgotten the password;

b) “I know my password, but can’t sing in” - the profile owner is sure that he enters the code correctly, but cannot enter;

c) “I think someone else is using my Microsoft account” - there are suspicions that the account has been hacked.

We choose the 1st option, since the code was forgotten;
In the next window you must enter the email or phone number to which the profile is attached:

After entering the email, the user will receive a letter containing a link to reset the password. We go through it and enter a new code.

If the account owner has entered a phone number, an SMS message will be sent to him with secret code. Entering these numbers will allow you to replace your lost password.

What to do if you lose your login

To sign in to your Microsoft account, use your email address as your login. If the user has forgotten it, then it will be impossible to send a request to restore the account. You can find out the email to which your profile is linked in several ways:

If you still cannot recover your email, then the only option is technical support:

To submit an account recovery request via technical support must be provided detailed information of the following nature:

Full name indicated in the profile;
Phone number and lost email;
Account details: date of birth, country of residence, city and time zone, etc.

There are no specific deadlines for consideration of an application for account restoration. Usually the answer comes within three days. If the account information is correct, the profile will be restored.