Procedure for calling emergency services from mobile phones. How to call a doctor, ambulance or emergency help to your home

In the life of every person, a situation may arise when you need to call a doctor or the police. You can call emergency numbers even from a locked phone or a phone without a SIM card. The usual numbers 01, 02, 03 will not help. So how to call an ambulance from your mobile?

How to call an ambulance via rescue 112

On the territory of the Russian Federation there is a single dispatch center “Rescue Service”. You can reach her by dialing 112 on the keypad. The rescue service is called when you need to call firefighters, police, emergency services or an ambulance. When calling from a regular or mobile phone, the service number does not change. Calls from any telecom operators are free.

Calls to number 112 are possible when:

• lack of funds on your mobile phone account;
• blocked SIM card;
• no SIM card at all.

Emergency phone numbers of different Russian cellular network operators

Unfortunately, the two-digit emergency numbers that many are accustomed to will not work. When calling from a mobile phone, you must dial a three-digit number. But whether it will be “003”, “030” or “903” depends on the specific operator. Differences in dialing emergency numbers from telephones cause confusion. Therefore, you should familiarize yourself with the list of emergency numbers in advance.

MTS, MegaFon, Beeline

To call an ambulance from a mobile phone of this operator, just dial the emergency number:

101 - fire and rescue services.

102 - police.

103 - call an ambulance.

104 - emergency gas service.

Sky Link, Motive

How to call an ambulance from a Sky-Link and Motive mobile phone?

901 - fire and rescue services.

902 - police.

903 - call an ambulance.

904 - gas service.

TELE2 and U-Tel

How to call an ambulance or other emergency service from a TELE2 and U-Tel phone?

010 - fire and rescue services.

020 - police.

030 - call an ambulance.

040 - gas service.

For older phones

Older devices may not support speed numbers. How can you call an ambulance from your phone in this case? All you need to do is add an icon after the emergency number * :

101* - call the fire department, rescuers.

102* - call the police.

103* - call an ambulance.

104* - call the emergency gas service.

After dialing any of the combinations, you need to dial the call button (green tube).

Here's how to quickly and easily call an ambulance or other emergency services from your phone.

How to call an ambulance from a mobile phone with a zero balance

Today operators mobile communications provide their clients with many benefits. In particular, the opportunity to contact family at any convenient time. However, not all users can take advantage of another advantage - a quick call to emergency services, such as an ambulance. First of all, they don't know how to do it. Secondly, I think that such calls to an ambulance are paid. It's a delusion. All calls from any mobile operator to emergency numbers are free of charge.

To call an ambulance from your phone with a zero balance

• Call the rescue service 112 .
• Dial the three-digit ambulance number ( 003 , 103 or 903 ) based on which operator you use.
• Dial 103* .

Speed ​​up response

When the call is made directly to the emergency service, you can expect a quick response and the arrival of specialists immediately. If the call is made to the rescue service, it is first received by the dispatcher, who then forwards the call to the service of the desired area.

To speed up the response to a call, you can try dialing a two-digit number, but according to the rules for dialing landline numbers. That is:

0 - city long distance code - two-digit service number.

Sometimes this allows you to speed up the response to a call.

Is it possible to call an ambulance for an online consultation?

An ambulance is not only an emergency, but also help desk. No specialist will undertake to make a diagnosis over the phone, but he will be able to advise and suggest some basic things. If you feel unwell and are unsure whether to call the local police officer or medical assistance, you can call an ambulance and ask the operator to connect you with the doctor on duty. For example, you just have a really bad headache, and it’s half past two in the morning. In this case, it is better to dial an ambulance and ask to be connected to the consultation line. The doctor on duty will tell you how to survive until the morning.

The fire service is an emergency service that is constantly in touch and works quickly. Sometimes there are situations when firefighters need to be called immediately to help others, themselves or nature. In such cases, there are usually several questions in your head, as well as options for how to call firefighters from MTS?

But in order to do everything as needed, you need to know the answer. Therefore, with this material we will remind you where to call to contact the fire department.

There are a large number of telephone variations for calling firefighters: 101, 01, 112, 001, 010. Where do you end up going? Let's look at this in detail in this article, which will reveal to you the whole important information about these phones.

Short number for calling firefighters and rescuers on the MTS operator

Even children know the short number 01, but is it still relevant? In fact, it works, but only with home phone when it is possible to contact the service from a landline telephone device.

With the advent of mobile communications, all emergency numbers have become three-digit, and now you will not see 02, 01, 03, 04. In a new way, firefighters - 101. Although this combination has been around for more than one year, or even 5, people still get lost.

101 is the fire department number for calls from MTS or any other operator, remember it. At one time, this method was practiced: different operators provided different numbers for emergency calls: for MTS it was 010, for others it could also be 010 or 001.

This has now been changed to avoid confusion, leaving only one official phone– 101. This information is also available on the official MTS website on the page https://www.mts.ru/mob_connect/help/useful_data/useful_numbers/. Here you can find other emergency and useful combinations.

Emergency communication on MTS phones

The Federal Law “On Communications”, namely Article 52, states that every mobile operator must provide emergency service for subscribers. Thus was created universal phone 112. It is used throughout Russia, similar to 911 in America.

By dialing 112 from any phone, you will be taken to a specialist who will redirect you to the desired service: 01, 02, 03 or another, which will depend on the situation you describe.

112 is available in the following cases:

• in the absence of a network;
• with a blocked SIM card;
• with zero balance;
• around the clock.

By contacting 112, you will either be contacted by a specialist technical support, either to a robot or answering machine. In the first case, it is necessary to describe the situation so that you are switched to a landline phone that is as close as possible to your location.

In the second case, you need to follow the instructions of the informant by pressing numbers. When calling 112, the main thing is not to get confused and briefly formulate what is happening.

So, remember once and for all two numbers: 112 - for an emergency call to firefighters and other services, if there are problems with communication, the card is blocked; 101 – contacting the fire rescue service from a mobile phone, if your operator is MTS or any other.

As children, we were all forced to memorize emergency numbers so that in the event of an emergency we could immediately call an ambulance, fire brigade, police or gas service. But times are changing, and today people use landline phones less and less; they have been replaced by so-called mobile phones. And until now, most subscribers of mobile operators (MTS, Megafon, Beeline, Tele2) do not know how to call ambulance from a mobile phone.

In this review you will find emergency phone numbers for cell phones, relevant for 2019 in Russia. Here is their list:

• 101 – Ministry of Emergency Situations or fire service;
• 102 – police (former police);
• 103 – ambulance;
• 104 – emergency gas service.

These numbers are valid for both landlines and mobile phones.

And in order to respond to certain situations in a timely manner, quickly find the necessary information and learn how to manage your number directly from your phone, we have prepared special reviews for subscribers different operators. Here you will find an article that contains information; there is a separate review for MTS subscribers. A separate review covers.

GSM standard A single emergency phone number is supported, by calling which you can report your problem. Here you can call on any issue related to an emergency situation: to call an ambulance, the police, the Ministry of Emergency Situations. This number is available not only in Russia, but also in European countries.

112 is a rescue telephone number, analogous to 911 - valid in all regions of Russia.

By calling this number, you will be taken to the nearest branch of the Unified Duty Dispatch Service. That is, if you are in Moscow, then by dialing number 112 you will get to the Moscow branch, in Tyumen - to the Tyumen branch.

The EDDS operator will take your call and, having determined the nature of the problem, will send a request to the appropriate service. Emergency call 112 is the same for all operators mobile networks, and calling it is free for you. You can make a call even if you have no money on your balance, the SIM card is blocked or it is not in your phone at all.

But don’t forget that you shouldn’t call this number just like that, because the people on the other end of the line are solving real problems of other citizens.

How to call an ambulance from a mobile phone

Often we don't remember how to call an ambulance from our mobile phone. And therefore, it is better to take care of obtaining this information in advance than to look for these treasured numbers on the Internet at a critical moment. It is best to write down the ambulance number in the phone book so that you always have it “at hand”. Each operator provides its own short telephone number for an emergency call to an ambulance and it is free for you. Therefore, we will provide phone numbers for each operator:

• Megafon – 103
• MTS – 103
• Beeline – 103
• Tele2 – 103

As you can see, the numbers are based on the number "03", which we all know well. A 1 has been added to it, thanks to which numbers can be easily dialed on any mobile phone (many handsets recognize two-digit numbers as commands, preventing dialing).

How to call the police from a mobile phone

If you find yourself in a situation in which you need immediate police assistance, then you can use a single emergency phone number or call the short number that you see below opposite your operator. Calls to these numbers are free for you.

• Megafon – 102
• MTS – 102
• Beeline – 102
• Tele2 – 102

All numbers are based on the standard number "02" for landlines, so it will be very easy for you to remember them.

How to call firefighters (EMERCOM) from a mobile phone

If, God forbid, you have a fire and you don’t know how to call firefighters from your mobile phone, then it’s best to use the single number 112. You can also call the number that is located below opposite your operator cellular communications. The call will be free.

• Megafon – 101
• MTS – 101
• Beeline – 101
• Tele2 – 101

To remember, add one to the standard number 01 - you get the fire department number for a cell phone.

How to call an emergency gas service from a mobile phone

If you find a gas leak in an apartment or anywhere else, immediately call 112 and notify the dispatcher about it. Or you can call the gas service directly at the number provided below opposite your mobile network operator.

• Megafon – 104
• MTS – 104
• Beeline – 104
• Tele2 – 104

Just like all other emergency numbers, this one is based on the generally accepted number “04” with the number “1” substituted.

Why can’t you dial 01, 02, 03, 04 from a mobile phone?

The answer to this question is quite simple: this is because cell phones do not support calls to two-digit numbers. You can only call at least three-digit numbers. Previously, numbers were appended with an asterisk symbol - for example, “*03”. Today in Russia there is a single numbering system, accessible from both landline and mobile phones.

Calls to emergency numbers are free, they are available even with a zero or negative balance.

The question of how to call the fire department will seem strange to many. After all, the phone numbers of the service are known and heard by everyone. But in extreme situations many people forget not only telephone numbers and their own addresses, but even the names of their loved ones, because a fire is a stressful situation. And, as practice shows, many get lost at the sight of a large flame of fire and a huge column of smoke.

Although the phone numbers were deliberately made simple so that it would be impossible to forget them. In addition, “01” is advertised everywhere: it is on advertising stands and posters, on fire trucks and on the walls of fire department buildings.

Calling the fire department is one of the most significant actions of any person. Therefore, even those who find themselves in the fire zone, having got out to a safe place, are simply obliged to dial the service number and report the fire.

In principle, the more accurate the information, the better. Here are the basic requirements for transmitting data to the dispatcher:

• address of the burning object;
• type of burning object: public building, residential building, gas station, store, etc.;
• what is on fire in terms of construction: apartment, roof, basement, gas pipeline, and so on;
• clarifying data: entrance, floor, number of floors in the building, how best to approach, etc.;
• It is mandatory to inform the dispatcher who called (full name), as well as your own telephone number.

How to call the fire department from a mobile phone

Due to the fact that cellular communications have become an integral part of people's lives, emergency services have switched to receiving calls from mobile phones. This not only simplifies the ability to dial, but also solves the problem of quickly receiving messages about various situations, because even children today have a mobile phone.

Firefighters can be called from a mobile phone using two of the numbers: “112” and “101”. As is the case with a city telephone line, the same information is transmitted over a cell phone. The main task is the reliability and speed of data transfer. As soon as the dispatcher accepts the call, fire departments immediately go to the scene of the fire.

It should be noted that different mobile operators different numbers emergency services. Let's indicate them in the table.

Attention! The emergency kit is free.

A few words about “112”. It's also free, but there are other positive options associated with the phone.

1. It can be used if your phone runs out of money.
2. If the SIM card was blocked by the operator.
3. If there is no SIM card in the phone at all.
4. This is a single number for all emergency services.

By dialing “112”, you have the opportunity to call the fire department, ambulance, police, and gas service. Only for this, after dialing the main number, you must additionally dial the service numbers: “1” - fire, “2” - police, “3” - ambulance, “4” - gas.

But “112” is a unified on-duty dispatch service (EDDS). It is divided into regions, therefore, if you are, for example, in Moscow, and by calling this number, you will be taken to the dispatch service of the city of Moscow. If you are in Vladivostok and dial “112”, you will be taken to Vladivostok dispatchers.

Why can’t you dial the fire department number from a mobile phone using two numbers, meaning “01”. Because cellular communications do not support two-digit numbers. Therefore, there is an alternative in which an asterisk is added to the two numbers - 01*. That is, you can get through by phone this way.

What awaits people for making false calls?

Calling the fire department, meaning a false call, is classified by law as hooliganism. It seems like an insignificant crime, but in certain situations the hooligan is subject to a fairly severe punishment, up to and including imprisonment for a period of 5 years. In particular:

• a fine of up to 200,000 rubles is imposed;
• punishment is imposed in the form of correctional labor for a period of several months;
• a hooligan can be arrested for up to six months.

So, the answer to the question of how to call firefighters on a mobile phone, and a landline one, is simple. The main thing is to know the emergency numbers

Trouble can happen suddenly. Sudden illness, disappearance of a person, road accident or accident, call the police if you find a counterfeit bill. You never know when you might need them.

In an emergency situation, the only things that come to mind are: short numbers 01, 02, 03 and 04. And when you can’t get through to these numbers, because standard combinations two digits, suitable for landline phones, do not work on a cell phone, some confusion arises.

To prevent this from happening, you need to know how to make a call to emergency numbers from a cell phone.

I looked at what was offered on the Internet. And I was confused... The fact is that each mobile operator has its own numbers by which you can call the ambulance, fire department or police. So, this information varies on different sites!

For example, to call the police, some advise dialing 002 for Beeline, and others 020. To call an ambulance from an MTS phone, some call the number 030, and others 103.

Who to believe? These numbers are very important so there should not be any confusion about them. If necessary, you should not frantically go through all the number options, but clearly know which combination to dial on the phone. The most reliable information, in my opinion, is presented on the official websites of cellular operators. This is where we will go to establish the truth.

2:8

P We present to your attention an expanded list of telephone numbers for calling emergency services from MTS, MEGAFON, BEELINE, TELE2.

Calling emergency services from MTS, MEGAFON, TELE 2 phones
010 - Call the fire department
020 – Call the police
030 – Call an ambulance
040 — Call the gas service

Calling emergency services from Beeline cell phones
001 – Fire protection
002 - Call the police
003 – Call an ambulance medical care
004 - Call the gas service

There are situations when you are in an area where there is no network signal. Or your number is blocked. Or you have a SIM card from a local telecom operator, and no combinations help you get through. How to be in this case?

3:8

In this case, for an emergency call to special services, number 112 will help.

Calling from number 112 is possible
- When not Money on your account;
- When your SIM card is blocked;
- If there is no SIM card on the phone;
The call is free and is possible with a blocked SIM card, and even if there is no SIM card in the mobile phone from anywhere in Russia.

How to call in this case?
After dialing 112, the voice answering machine will prompt you to dial
1 (to call the unified rescue service),
2 (to call the police),
3 (ambulance),
4 (gas service).
Follow the instructions and you will definitely get through!

How does the connection occur in this case?
Single emergency number 112 unites all services not only in Russia, but also in the European Union countries. After dialing the number, the phone tries to send a signal to your operator and, if unsuccessful, redirects it to one of the available networks. For example, if your MTS network does not pick up on the highway, the phone will call through Beeline, Megafon, and so on.

Keep in mind that even if you make an emergency call without a SIM card, the operator will see the unique phone number (IMEI) and will likely be able to identify you if necessary. It would be too infantile to hope that the call is completely anonymous.

So, what happens when you dial 112?
When you call this number you will be redirected to the nearest processing center emergency calls, where you must explain what happened, where you are and how to get to you. This can sometimes be difficult because the center may be far from where you are calling from. In this case, the center employees first figure out where exactly you are, and then decide which area to send service to you from. This all takes time...
There is also the option that it will not be a living person who will speak to you, but a robot who will ask you to enter a number on the phone keypad to switch to one of the services.
You must remember that such a call will always be free for you.

Despite all the advantages single number rescue services, we should not forget about some problems.
Firstly, as I already said, the cellular operator may not provide adequate service, and the number will always be busy.
Secondly, it is easy to notice that dialing to the required service goes through a third party (cellular operator), which has a negative impact on the speed of delivery of alarming information.
Thirdly, the employee of the cellular operator who services the 112 number may not know the city well, and his duties usually include finding out the exact location of the incident.
Based on this, taking into account all the circumstances, it may be more correct to call directly to a specific emergency service (Ministry of Emergency Situations, police or ambulance).

But still, 112 is universal toll free number, working from anywhere, easy to remember and not requiring a positive balance. If you are in doubt about what to dial (010, 101, 001, 01*, etc.), then feel free to dial 112. This is the surest way to call an ambulance, police or rescue service from your mobile phone.

Helpful advice

Write down all available emergency numbers in your mobile phone directory in advance. In an emergency situation, you can get confused and forget them.